The Content Engine – from Kim Funk Creative

Some people make social interactions look easy. You’ve met them. They work a room with impeccable manners. Every interaction elevates those around them. They’re at ease chatting with the person checking out their groceries. And they’re equally calm when meeting Taylor Swift or Timothee Chalamet for the first time.

Do they have some secret superpower?

No.

Good etiquette is a practice. The more we use good manners, the easier it becomes – even for the most introverted among us. And while it may seem overwhelming, here are a few simple things you can do today to polish your presence.

1. Respect Personal Space

You probably have your set of personal boundaries. Respecting others’ personal space starts with understanding your boundaries first. Stay true to them and respect others’ boundaries too.

Everyone has different comfort levels when it comes to physical space. Be mindful of personal boundaries, whether in conversation, in public spaces, or online.

2. Be Punctual

Time is valuable. Punctuality demonstrates respect for other people’s time – no matter the situation.

As with personal space, punctuality rules vary depending on the occasion. The general rule of thumb for business meetings, including job interviews or client meetings, is to be early. Being on time is being late. 

The same goes for early dates and Zoom calls.

Parties get complicated because punctuality depends on the type of party and your relationship to the host. Arrive on time if you are invited to an intimate dinner party. If it’s a larger gathering and you are close friends with the host, it’s fine to be early. Avoid awkwardness if you are further out in the circle by arriving 10 to 15 minutes after the party starts.

3. Put Your Phone Away

Nothing kills a conversation faster than checking your phone mid-discussion. Be present and engaged when interacting with others. 

When you prioritize the person in front of you, they feel valued. People like people who make them feel valued. 

4. Mind Your Digital Manners

Without the visual cues, things get lost in translation. Tone doesn’t always translate well in texts, emails and social media. Use proper greetings, avoid typing in all caps, and be cautious with sarcasm.

Resist the urge to comment on everything you disagree with in your social media feed. Such posts often come across as argumentative and create more problems than solutions. Leave the drama at the movies.

**It’s also all right to disappear from social media altogether – especially if it’s making you toxic. Toxicity does nothing to develop your personal brand.

5. Practice Active Listening

Listening is just as important as speaking. Show engagement by making eye contact, nodding, and responding thoughtfully instead of waiting your turn to talk.

Active listening goes hand in hand with putting your phone away. When the person you’re talking to picks up on your active listening, they will like you more.

6. RSVP and Follow Through

If you’re invited to an event, respond promptly and honor your commitments. Last-minute cancellations can be frustrating for hosts.

Hosts ask for RSVPs so they can plan. Depending on the event, your RSVP helps your host finalize details like the menu and seating arrangements.

A gracious host will understand last-minute 

7. Be Inclusive and Considerate

Whether in social settings or workplace discussions, be mindful of including others and acknowledging different perspectives. A little thoughtfulness goes a long way.

Introduce new people to your circle with a brief backstory on how you know the person. Include what they have in common with others in the group. This will help everyone feel more comfortable as they get acquainted.

8. Respect Service Workers

Good manners extend beyond friends and colleagues. Treat restaurant staff, cashiers, and customer service representatives with kindness and patience.

Years ago, I heard a story about JC Penney, whose interview process included a dinner with new potential sales reps. Penney wanted to see how the candidate treated the wait staff. Treating the waitstaff poorly took them out of the running. 

9. Know When (and How) to Apologize

A sincere apology can mend many situations. Own up to mistakes without making excuses, and avoid over-apologizing for things outside your control.

10. Express Gratitude

A simple “thank you” can leave a lasting impression. Show appreciation in everyday interactions, whether in person, over email, or through a handwritten note.

Mastering modern etiquette isn’t about rigid rules—it’s about fostering kindness, consideration, and confidence in every interaction. It’s about ensuring everyone you interact with knows you value them as a person – like they matter.

And who doesn’t want to feel like they matter?